Video guide · 2 min

How Escrow Works, Step by Step: Buyer and Seller Protection Explained

Escrozon guide · 2:08

Transcript

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Introduction

Buying or selling something digital with a stranger? Someone has to go first, and that's the risk. Here's how escrow removes it, step by step.

Someone has to go first

Without escrow, the buyer pays first and hopes the seller delivers, or the seller delivers first and hopes to get paid. If the other side disappears, you lose the money or the asset.

What escrow does

Escrow puts a neutral middle between you. The buyer's payment is held in escrow, not by the seller, and it's only released when the buyer confirms the delivery.

Step 1: Agree the deal

It starts with a listing. Sellers list for free, and buyers ask questions in the deal chat. Together, you agree the price and exactly what's included.

Step 2: Pay into escrow

Next, the buyer pays through checkout: the seller's price, plus the escrow fee. The money is now held, and both sides see funds held on the deal.

Step 3: The seller delivers

Now the seller delivers, exactly as agreed, inside the deal. That might mean adding the buyer as an owner of a channel, or uploading the files.

Step 4: Inspect and confirm

The buyer inspects everything against the agreement. When it all matches, the buyer confirms receipt. If something's missing, they don't confirm yet.

Step 5: The seller gets paid

Confirming releases the seller's price to their wallet. From there, the seller can withdraw it, or spend it on the marketplace.

Built-in protection

Two safeguards protect both sides. The buyer has up to thirty days after delivery starts, with a reminder seven days before the automatic release. And if something is wrong, the buyer opens a dispute before confirming. The money stays frozen, and a human moderator decides.

What it costs

The costs are simple. Listing is free. The buyer pays a 6% escrow fee at checkout, and there's a 3% fee to withdraw from your wallet. Always check the current fees at checkout.

Escrozon

That's escrow, made simple. Agree, pay, deliver, and confirm. Find your next deal at escrozon.com.

Timing note: the narration describes the normal path. If the buyer neither confirms nor opens a dispute within 30 days of delivery starting, escrow releases the payment to the seller automatically.

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