Sell Digital Products
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Watch: how escrow protects this deal
Nobody has to go first. The payment waits in escrow while the buyer checks the delivery. Here is every step in two minutes.
- The buyer pays into escrow before anything is handed over
- The seller delivers inside the deal, on the record
- The seller is paid when the buyer confirms, or after 30 days without a dispute
Read the transcript11 chapters · 2:08
Introduction
Buying or selling something digital with a stranger? Someone has to go first, and that's the risk. Here's how escrow removes it, step by step.
Someone has to go first
Without escrow, the buyer pays first and hopes the seller delivers, or the seller delivers first and hopes to get paid. If the other side disappears, you lose the money or the asset.
What escrow does
Escrow puts a neutral middle between you. The buyer's payment is held in escrow, not by the seller, and it's only released when the buyer confirms the delivery.
Step 1: Agree the deal
It starts with a listing. Sellers list for free, and buyers ask questions in the deal chat. Together, you agree the price and exactly what's included.
Step 2: Pay into escrow
Next, the buyer pays through checkout: the seller's price, plus the escrow fee. The money is now held, and both sides see funds held on the deal.
Step 3: The seller delivers
Now the seller delivers, exactly as agreed, inside the deal. That might mean adding the buyer as an owner of a channel, or uploading the files.
Step 4: Inspect and confirm
The buyer inspects everything against the agreement. When it all matches, the buyer confirms receipt. If something's missing, they don't confirm yet.
Step 5: The seller gets paid
Confirming releases the seller's price to their wallet. From there, the seller can withdraw it, or spend it on the marketplace.
Built-in protection
Two safeguards protect both sides. The buyer has up to thirty days after delivery starts, with a reminder seven days before the automatic release. And if something is wrong, the buyer opens a dispute before confirming. The money stays frozen, and a human moderator decides.
What it costs
The costs are simple. Listing is free. The buyer pays a 6% escrow fee at checkout, and there's a 3% fee to withdraw from your wallet. Always check the current fees at checkout.
Escrozon
That's escrow, made simple. Agree, pay, deliver, and confirm. Find your next deal at escrozon.com.
Timing note: the narration describes the normal path. If the buyer neither confirms nor opens a dispute within 30 days of delivery starting, escrow releases the payment to the seller automatically.
The problem with selling files to strangers is that delivery is irreversible. Once the buyer has the download, a reversed payment leaves you with nothing. Escrow fixes the order of events: the payment is collected and held before you deliver, and released once the buyer confirms receipt. List your products below.
Decide the licence before you list
State whether the buyer gets personal use, commercial use or resell rights, and price each accordingly. This single line does more to prevent disputes than anything else you write, and buyers routinely pay more for terms that are stated clearly rather than left vague.
Deliver something complete
Include every file you promised, in the formats you advertised, with a short note on how to use them. Most disputes in this category come from missing fonts, missing source files or formats the buyer cannot open — all avoidable before listing.
Only sell what you have rights to
Reselling material you hold a single-use licence to is the most common failure in this market, and it is the seller who carries the consequence. If you are passing on resell-rights content, be able to show where those rights originate.